Add AI customer service to your Wix website
Deploy the AI Service Agent from the Wix App Market to answer questions on your Wix site, capture leads, and give visitors helpful service around the clock — no technical skills required.
Turn website visitors into customers
The AI Service Agent is your always-on assistant for turning visitors into customers. Available in the Wix App Market, it brings capable AI customer service to your site for a fraction of the cost of a traditional support team.
It learns your business from the content already on your Wix site, answers questions the moment they are asked, and knows when to hand a conversation over to you.
What the Wix AI Service Agent does for your business
Intelligent service
- Learns your business from your website content
- Gives accurate answers at any time of day
- Handles questions about your products and services
- Frees you to focus on growing your business
Human connection
- Handles routine enquiries while you keep control
- Hands over to your team when a person is needed
- Lets you monitor conversations in real time
- Lets you step in for a personal touch whenever you like
Brand customisation
- Matches message and background colours to your brand
- Greets visitors with a welcome message in your voice
- Uses agent names and titles that fit your business
- Keeps a consistent look across your whole site
Lead capture
- Collects contact details naturally in conversation
- Creates new contacts in your database automatically
- Builds your customer list while it serves visitors
- Helps you follow up with interested prospects
Getting started is easy
Install
Add the app from the Wix App Market. The AI automatically scans your website to learn about your business.
Customise
Adjust the chat appearance and settings to match your brand, and review what the assistant knows.
Go live
Launch your assistant and start giving visitors helpful answers around the clock.
Why add it to your site
Scale your service, not your costs
Grow your client base without growing your overheads or hiring a bigger support team.
Spend time on what matters
Let the assistant handle routine enquiries and win back hours for higher-value work.
No technical skills needed
Installation takes only a few minutes, and a setup wizard has you ready to go.
Ready to add AI service to your Wix site?
Install the app from the Wix App Market, connect it to your site content, and start answering visitor questions today.